1. Who we are

Zoteflix Private Limited ("Zoteflix", "we", "us", "our") is an IT services company registered in India, with its office at Tiraha, near Hotel Varun, Wazidpur, Jaunpur, Uttar Pradesh 222002. For any privacy queries, contact [email protected].

2. Information we collect

• Contact details you submit (name, email, phone, company).
• Project brief information (service requested, budget range, message).
• Basic technical data (IP, browser, pages visited) via cookies and analytics.
• Communication records when you email, call or chat with us on WhatsApp.

3. How we use your data

• To respond to your enquiry and provide quotes/proposals.
• To deliver contracted services and manage project communication.
• To send occasional updates about our services (you can opt out anytime).
• To comply with legal, tax and regulatory obligations in India.

4. Data sharing

We do not sell your personal data. We share data only with trusted processors we use to run the business — such as hosting, database, email delivery and analytics providers — and only for the purposes above. Where required by law or a valid legal request, we may disclose information to authorities.

5. Data retention

Enquiry data is retained for up to 24 months from last contact. Project and billing records are retained as required under the Companies Act and Income Tax Act (typically 8 years).

6. Your rights

Under the Digital Personal Data Protection Act, 2023 you can request access, correction, deletion or withdrawal of consent. Email [email protected]and we will respond within 30 days.

7. Cookies

We use essential cookies to run the site and optional analytics cookies to improve it. You can disable non-essential cookies in your browser without breaking the core experience.

8. Security

We use industry-standard encryption in transit (HTTPS/TLS) and at rest, role-based access controls, and managed cloud infrastructure. No system is 100% secure, so we cannot guarantee absolute security.

9. Changes to this policy

We may update this policy from time to time. Material changes will be highlighted on this page with a new "Last updated" date.